FAQ
Frequently asked questions
Shipping, returns, stones, gifts: answers to the questions we are asked most often.
Orders & shipping
Your order usually arrives within 7 to 15 business days, with detailed tracking for every package.
Yes, on 2+ items. Add any two items to your cart and shipping is free.
Go to the Track my order page with your order number or your email address. You'll also get an email with a tracking link as soon as your order ships.
Visa, Mastercard, PayPal, Apple Pay, Google Pay and Klarna. Payment is secure.
We ship to France, Belgium, the United Kingdom, the United States, Canada, Australia and New Zealand.
Returns & guarantee
You have 30 days to change your mind. Just message us to start your return. Once we receive your item in good condition, we'll refund you, no questions asked.
Email us at info@larbredeschakras.com within 30 days of receiving your order. We'll walk you through the steps and refund you as soon as we receive the item.
Email us at info@larbredeschakras.com with a photo of the piece and its packaging. We'll get back to you within one business day with a solution.
Our jewelry & stones
Yes. Most people choose a stone by eye: a color, a shimmer, a feeling. If one keeps catching your eye, it probably suits you. Trust that first instinct.
Every stone has a traditional meaning: protection, gentleness, confidence, grounding. Think of yours as a reminder of an intention, to wear and make your own. These meanings come from traditional symbolism and have no proven effect.
We choose each piece for the quality of its stones, its proportions and its finish. Every natural stone has its own shades, veins and inclusions. These small variations aren't flaws: they're what makes your piece one of a kind.
Most of our bracelets are adjustable. For fixed sizes, measure around your wrist with a tape measure and add about 1 cm (0.4 in) for a comfortable fit. Available lengths are listed on each product page.
Do: wipe with a soft, dry cloth, store each piece separately, away from scratches and moisture, and put your jewelry on last, on dry skin.
Avoid: long contact with water (shower, pool, bath), perfume, lotion and household cleaners, and rough cloths.
Gifts & giving back
Yes. Your jewelry arrives in a linen pouch, ready to give, with no invoice in the package.
Yes. Just enter their address at checkout. We never put an invoice in the package.
Yes. Every order funds a tree with Tree-Nation: 184,141 trees so far, each one recorded and visible in our forest.
Still have a question?
Email us at info@larbredeschakras.com or call +33 4 69 96 22 52. We reply within one business day.
Natural gemstones
Chosen one by one for their color and character.
150,000+ customers since 2018
A community that keeps growing, one order at a time.
Free shipping on 2+ items
Order 2 or more items and shipping is on us.
Every order funds a tree
Every order helps reforest the planet.